Reference

How bit663 Handles Your Personal Information

This privacy policy tells you exactly what data bit663 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the platform — and what we do with it.

Account data you controlLocal payment rail privacyNo data sold to third partiesContact us to update your detailsCookies explained clearly
bit663 How bit663 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you have a question about your data, want to update your contact details, or need to request access to what we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside the platform, by email, or through the in-account help section. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Open the chat window from your account dashboard to raise a privacy request, ask about stored data or report an issue with your details.

Email Support

Send your data access or deletion request by email. Include your registered mobile number so we can match your account records accurately.

Account Help Section

Inside your account settings you can review and update your contact information, linked wallet numbers and notification preferences at any time.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Protecting the data tied to your account is a practical responsibility, not just a policy statement. Here is how we approach the four areas that matter most to our users in Pakistan.

Cookies and Tracking

We use session cookies to keep you logged in across mobile and browser. Analytics cookies help us understand which pages load slowly. You can adjust cookie preferences in your browser settings at any time.

Account Security

Your account is protected by password and OTP verification. If we detect a login from an unrecognised device, we prompt re-verification before granting access to your wallet balance.

Data Retention

Active account data is held for the life of your account. After closure, we retain only what applicable law requires. Anything outside that scope is deleted on request, confirmed to you in writing.

Requesting Changes

To correct, export or delete your personal data, contact support via live chat or email with your registered number. We process data requests and respond with a clear outcome, not a generic acknowledgement.

Privacy Policy Questions We Get Asked

These are the questions our users in Pakistan ask most often about how their data is handled on bit663. If yours is not here, reach us through live chat or email.

We collect your name, mobile number, email address and the wallet or bank details you add — such as your JazzCash number or Raast-linked account — to process transactions and verify your identity.

No. Your JazzCash or Easypaisa number is used only to process your deposits and withdrawals. We do not pass it to advertising partners or unrelated third parties.

Contact our support team via live chat or email. Include your registered mobile number so we can locate your account, and we will respond with the data we hold on your profile.

Yes. Submit a deletion request through live chat or email. We will remove what we are legally permitted to delete and clearly explain any data we are required to retain under applicable law.

We use session cookies for login continuity and analytics cookies to monitor platform performance. You can disable non-essential cookies through your browser settings without affecting your ability to log in.

After account closure we retain only the data that applicable law requires us to hold. Once the mandatory retention period ends, that data is deleted. We confirm this to you in writing on request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.